TERMS OF SERVICE

Welcome to our Terms and Conditions page.

By booking a photoshoot with Square-Eyed Creative, you agree to the following terms and conditions. These policies ensure clarity and a smooth experience for both the photographer and the client.

1. Booking and Deposits

  • All photoshoots require a non-refundable deposit of $100AUD at the time of booking unless specified by the booking details. This deposit secures your session date and time.

  • Your booking is only confirmed once the deposit has been received. Full payment is due once the photos are done and the preview is sent.

  • We accept payments via bank transfer or Beem.

2. Cancellations and Rescheduling

  • Cancellations made at least 48 hours before the shoot will be eligible to reschedule the session without losing the deposit if there are spots available. Otherwise, a full refund will be issued.

  • Cancellations made less than 48 hours before the session will result in the forfeit of the deposit.

  • If you need to reschedule, please contact us as soon as possible. We allow one reschedule without additional fees, subject to availability. Any further rescheduling will incur a fee of 10% of the shoot package chosen.

  • If you are more than 15 minutes late, we will notify you in advance and your booking will be cancelled and a refund will not be issued.

  • In the event of unforeseen circumstances, such as extreme weather or illness, we reserve the right to reschedule the session.

3. Session Duration

  • Standard photoshoots last 40 minutes, depending on the package selected. If you require additional time, please inform us 48 hours before the shoot date, as we may not be able to fulfill that request on the day.

4. Image Delivery and Turnaround Time

  • After the session, we will deliver edited, high-resolution digital images within 1 - 2 week(s).

  • The number of images provided will depend on the package you select. If additional photos are desired, this needs to be specified before booking the shoot.

  • Images will be delivered via an online gallery through a download link.

  • The download pin for the photos without the watermark will be issued once the invoice is paid in full.

5. Editing and Retouching

  • All final images will include basic editing (color correction, lighting adjustments, blemish removal, skin and wig retouching). Advanced retouching (e.g., body reshaping, special effects) is available for an additional fee.

  • Clients may not alter or re-edit the images provided by the photographer.

6. Copyright and Usage

  • The photographer retains the copyright to all images created during the session.

  • Clients receive personal usage rights to the final images, which includes printing and sharing on social media for personal use. However, clients may not sell, edit, or use the images for commercial purposes.

  • Commercial rights for the images can be bought at a later date after the shoot. Clients will need to preface the shoot with the intent to buy commercial rights for the photos.

  • We reserve the right to use any images from your session for promotional purposes (e.g., on our website, social media, marketing materials). If you prefer to keep your images private, please notify us in writing before the shoot.

7. Client Responsibilities

  • Clients are responsible for arriving on time. We suggest arriving 5 - 10 minutes beforehand. Any delays may result in the cancellation of your session.

  • For in-studio sessions, clients are responsible for bringing any personal items or outfit(s) they wish to include in the photos. Please be aware that outfit changes are allowed during the studio session but will reduce the total time available for the shoot.

8. Hair, Makeup, and Wardrobe

  • Hair and makeup services are not included in the session unless specified in the package. You will need to prepare this separately prior to the shoot.

9. Liability

  • While we take every precaution to ensure a safe and successful shoot, Square-Eyed Creative is not responsible for any accidents, injuries, or damages that may occur during the session.

  • In the unlikely event of equipment failure or other unforeseen circumstances preventing the delivery of the final product, the photographer’s liability is limited to the return of all payments received for the session.

10. Model Release

  • By booking a session with us, you grant permission for Square-Eyed Creative to use your images for promotional purposes. If you do not wish to have your images used in our portfolio or marketing materials, please inform us in writing before the session.

11. Weather and Location Changes (for Outdoor Shoots)

  • If adverse weather conditions occur, we will contact you to reschedule or move the shoot to an indoor location.

  • Additional fees may apply for location changes outside the agreed-upon area.

12. Refunds

  • The session fee and deposit are non-refundable, except in the event of a cancellation by the photographer. In such cases, a full refund or rescheduling option will be offered.

If you have any questions regarding these terms and conditions, feel free to contact us at squareeyedcreative@gmail.com or +61 406 893 832. By proceeding with your booking, you acknowledge that you have read, understood, and agreed to these terms of service.

Thank you for choosing Square-Eyed Creative for your photoshoot!